Insurance Policy/Compensation Guidelines

Are you still anxious about not receiving your parcel on time?
Are you still concerned that your parcel might be seized by customs?
Are you still worried about various uncontrollable factors in international shipping?

To alleviate your concerns and safeguard your interests, JoyaBuy offers shipping insurance for more secure parcel transportation.

Our insurance includes the following coverages:

1. Customs Seizure Insurance
   If your parcel is confiscated by customs, we will compensate you based on the parcel’s situation and our insurance compensation standards.
2. Parcel Loss/Damage Insurance
   If your parcel is lost or damaged, we will compensate you according to the parcel’s situation and our insurance compensation standards.

Insurance Coverage:
For detailed information on whether your shipping routes support insurance in your country and the scope of insurance for each route, please check the link:
https://JoyaBuy.com/help-center/compensation-standard-for-insured-parcel/

JoyaBuy reserves the right for the final interpretation of the above content. Thank you for your understanding.